Privacy Policy for VOLTRUM

 

Introduction

At VOLTRUM , your privacy and the security of your personal information are of paramount importance to us. We are committed to protecting the data you share with us while using our website, whether you are browsing its content or completing transactions. This Privacy Policy outlines how we collect, use, and safeguard your personal information and the purposes for which it is utilized. By using the VOLTRUM website, you agree to and acknowledge the terms of this policy. Please read this document carefully to understand how we handle your data.

 

Information We Collect

When you use the VOLTRUM website, we may collect various types of information, including:

              1.Personal Information:

              •Your name, email address, phone number, and physical address.

              •Payment details, such as credit card information or bank account details, when making purchases.

              2.Non-Personal Information:

              •Technical data such as your Internet Protocol (IP) address, browser type, and operating system.

              •Information about your visit to our website, including the pages you viewed, the time spent on each page, and the sources that directed you to our website.

              3.Voluntarily Provided Information:

              •Reviews, comments, or inquiries submitted via the website or other communication channels.

              4.Cookies:

              •We may use cookies to personalize your experience on our website and enhance the services we provide.

 

How We Use Customer Information

The information we collect is used for the following purposes:

              1.Processing Orders and Transactions:

              •To confirm orders, complete purchases, and deliver the requested products and services.

              2.Enhancing User Experience:

              •To analyze user behavior and provide tailored content and an improved website experience.

              3.Communicating with Customers:

              •To send notifications about order status, promotional offers, or important updates regarding our services.

              4.Security and Compliance:

              •To protect your data against any unauthorized access or misuse and ensure compliance with applicable laws and regulations.

              5.Marketing and Advertising:

              •With your consent, your data may be used to deliver targeted advertisements or share offers tailored to your needs.

 

Disclosure of Customer Information

We respect your privacy and do not sell or rent your personal data to third parties. However, information may be disclosed under the following circumstances:

              1.Service Providers:

              •Sharing your data with service providers who assist us in managing the website, processing orders, or delivering services.

              •This includes shipping companies, payment gateways, or technical support platforms, provided they adhere to strict data protection standards.

              2.Legal Obligations:

              •Disclosing information as required to comply with laws, enforce judicial rulings, or respond to government requests.

 

              3.Protection of Rights:

              •Using or sharing your information when necessary to investigate unlawful activities, safeguard our rights, or prevent fraud.

              4.With Your Consent:

              •Seeking your consent to share your information with specific entities for marketing purposes or strategic partnerships.

 

Contacting Us

 

If you have any questions or concerns regarding this Privacy Policy or the use of your personal data, you may reach out to us through the following methods:

              •Email: Send your inquiries to the email address provided in the “Contact Us” section of the website.

              •Phone: Call us at the phone number listed on the website.

 

 

At VOLTRUM, we are committed to providing a safe and convenient experience for all our customers. Should you have any feedback regarding data protection, we are always ready to listen and work towards improving our services in line with your expectations .